motohive Logo

Privacy Policy & Cookie Notice

Last updated: 1 July 2025  ·  Effective: 1 July 2025

1. Who We Are and How to Contact Us

Data Controller: Motohive (trading as motohive.ie), Ireland.
Email: privacy@motohive.ie
Website: https://www.motohive.ie

For any question about how we handle your personal data, or to exercise a data subject right, contact us at privacy@motohive.ie. We aim to respond within five working days and are obliged to respond within one month under GDPR Article 12.

If you are not satisfied with our response you have the right to lodge a complaint with the Irish supervisory authority:
Data Protection Commission (DPC)
21 Fitzwilliam Square South, Dublin 2, D02 RD28
Web: www.dataprotection.ie  ·  Phone: +353 (0)57 868 4800


2. Personal Data We Collect
CategoryExamplesSource
Account dataName, email address, profile picture, Google account IDYou provide it via Google Sign-In (OAuth 2.0)
Listing dataVehicle details, photos, price, description, location (county)You provide it when creating an ad
Contact dataPhone number (optional, if you add it to a listing)You provide it voluntarily
Usage dataPages visited, search queries, filters applied, time on siteCollected automatically
Technical dataIP address, browser type and version, device type, referrer URLCollected automatically
CommunicationsMessages sent via the in-platform messaging systemYou and the other party generate it
Payment recordsTransaction reference, amount, date (no card details — we use third-party processors)Payment processor provides a reference

We do not collect special category data (Article 9 GDPR) such as health, biometric, or racial data.


3. Why We Process Your Data and Our Legal Basis
PurposeLegal basis (GDPR Art. 6)
Create and manage your accountArt. 6(1)(b) — Performance of contract
Display your vehicle listing to other usersArt. 6(1)(b) — Performance of contract
Enable buyer–seller messagingArt. 6(1)(b) — Performance of contract
Process listing fees and paymentsArt. 6(1)(b) — Performance of contract; Art. 6(1)(c) — Legal obligation (tax records)
Detect and prevent fraud, curbstoning, and policy violationsArt. 6(1)(f) — Legitimate interests (protecting users and the integrity of the marketplace)
Comply with Consumer Rights Act 2022, Data Protection Act 2018, and other Irish/EU lawArt. 6(1)(c) — Legal obligation
Improve platform performance and fix bugsArt. 6(1)(f) — Legitimate interests
Analyse how the site is used (Vercel Analytics)Art. 6(1)(a) — Consent (you can withdraw via the cookie banner)
Send service notifications (e.g. listing expiry, new message)Art. 6(1)(b) — Performance of contract
Send marketing emailsArt. 6(1)(a) — Consent (opt-in only; not currently active)

Where we rely on legitimate interests (Art. 6(1)(f)), we have carried out a balancing test and concluded our interests do not override your rights. You have the right to object to any legitimate-interests processing — see section 7.


4. Who We Share Your Data With

We do not sell personal data. We share data only as described below.

RecipientPurposeLocation & Safeguard
Other Motohive usersYour listing and (if provided) phone number are visible to users browsing the platformEEA
Amazon Web Services (AWS)Database (DynamoDB) and file storage (S3) — our eu-west-1 region is located in Dublin, IrelandIreland (EEA) — no transfer outside EEA
Vercel Inc.Website hosting, deployment, and edge networkUSA — EU–US Data Privacy Framework + Standard Contractual Clauses (SCCs)
Google LLCOAuth 2.0 sign-in (Google Sign-In)USA — EU–US Data Privacy Framework + SCCs
Vercel Analytics / Speed InsightsAnonymised usage and performance analytics (only if you consent to analytics cookies)USA — SCCs; data is aggregated and not linked to individuals
Law enforcement / regulatory bodiesWhere required by Irish or EU law, or in response to a valid legal request (e.g. Garda, DPC, CCPC)Ireland / EEA

5. How Long We Keep Your Data
Data typeRetention periodReason
Account profileUntil you delete your account, then 30 days in backupTo restore accidentally deleted accounts
Active vehicle listingsUntil you remove the listing or accountService delivery
Expired / removed listings90 days after removalFraud investigation and dispute resolution
In-platform messages12 months after the last message in a threadConsumer dispute resolution (CRA 2022)
Payment / transaction records7 years from the date of transactionIrish tax law (Taxes Consolidation Act 1997)
Server access logs (IP, request)90 daysSecurity monitoring
Analytics data (aggregated)26 monthsVercel Analytics default; no personal identifiers retained after anonymisation

6. Security

We implement technical and organisational measures appropriate to the risk, including:

HTTPS/TLS encryption for all data in transit.

Data at rest encrypted by AWS (AES-256).

AWS S3 pre-signed URLs for vehicle images — links expire after one hour.

Authentication via OAuth 2.0 (Google) — we never store your Google password.

Role-based access controls: only authorised personnel and automated processes can access the database.

Regular dependency updates and security patching.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the DPC within 72 hours and, where required, notify affected individuals without undue delay.


7. Your Rights Under GDPR

You have the following rights. To exercise any of them, email privacy@motohive.ie.

RightWhat it means
Access (Art. 15)Request a copy of the personal data we hold about you.
Rectification (Art. 16)Ask us to correct inaccurate or incomplete data.
Erasure (Art. 17)Ask us to delete your data where there is no legitimate reason to continue processing it.
Restriction (Art. 18)Ask us to suspend processing while a dispute is resolved.
Portability (Art. 20)Receive your data in a structured, machine-readable format, or have it transferred to another controller.
Object (Art. 21)Object to processing based on legitimate interests. We will stop unless we can demonstrate compelling legitimate grounds.
Withdraw consent (Art. 7(3))Where processing is based on consent (e.g. analytics cookies), withdraw it at any time via the cookie banner — without affecting prior processing.
Lodge a complaintContact the DPC at www.dataprotection.ie at any time.

We do not use solely automated decision-making or profiling that produces legal or similarly significant effects (GDPR Art. 22).


8. Cookie Notice (ePrivacy)

This notice covers our use of cookies and similar technologies in accordance with the ePrivacy Regulations (S.I. No. 336/2011, implementing EU Directive 2002/58/EC as amended) and GDPR.

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. Similar technologies include localStorage (browser storage) and session identifiers embedded in URLs.

8.2 Cookies We Use
Name / TypeCategoryPurposeDurationSet by
next-auth.session-tokenStrictly NecessaryMaintains your authenticated session after sign-inSession / 30 daysMotohive (NextAuth.js)
next-auth.csrf-tokenStrictly NecessaryProtects against cross-site request forgerySessionMotohive (NextAuth.js)
next-auth.callback-urlStrictly NecessaryRemembers where to redirect you after sign-inSessionMotohive (NextAuth.js)
motohive_cookie_consent (localStorage)Strictly NecessaryStores your cookie preference so we don't show the banner on every visitPersistent (no expiry)Motohive
__vercel_live_tokenStrictly NecessaryUsed by Vercel to serve the site; contains no personal dataSessionVercel
_va (Vercel Analytics)AnalyticsTracks anonymised page views and navigation to help us improve the siteUp to 24 hoursVercel Analytics
Speed Insights beaconAnalyticsMeasures page load performance (Core Web Vitals); no persistent identifierSessionVercel Speed Insights
8.3 Your Cookie Choices

Strictly necessary cookies are set without your consent because they are essential for the site to function. All other cookies are only set after you click 'Accept all cookies' in the banner.

You can change your preference at any time by clearing your browser's localStorage for motohive.ie — the consent banner will re-appear on your next visit.

You can also control cookies through your browser settings. Note that disabling strictly necessary cookies will break authentication. See your browser's help pages for guidance.


9. Children

Motohive is not directed at or intended for use by anyone under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact privacy@motohive.ie and we will delete it promptly.


10. Changes to This Policy

We may update this Privacy Policy and Cookie Notice from time to time. We will post the revised version on this page with an updated 'Last updated' date. If changes are material, we will notify you by email (if we hold your address) or by a prominent notice on the site at least 14 days before the change takes effect.


11. Contact

For privacy matters: privacy@motohive.ie
For general enquiries: contact@motohive.ie

This document is governed by Irish law and the laws of the European Union, in particular the General Data Protection Regulation (EU) 2016/679, the Data Protection Act 2018, and the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011 (S.I. No. 336/2011).